Refund and Cancellation Policy

At Innodemy, we value your learning experience and strive to ensure fairness in our policies. Please read the following refund terms carefully before enrolling in any of our courses.

Refund Eligibility

If you enroll in or are admitted to any of Innodemy's courses, you cannot request a refund of the course fee (full or partial) until the main live class or batch of your course begins.

Once your course's main live class or batch has started, you are not eligible for a refund until at least one (1) module or one (1) week of the course is completed.

A refund request may only be made within 7 days (1 week) of the course start date. After this period, no refund requests will be accepted.

If you enrolled without applying a valid promo code, you cannot request a refund equal to the promo code discount.

All refund requests must be sent via email to innodemy360@gmail.com.

Conditions for Receiving a Refund

Payment Requirement

Refunds can only be requested if your course fee has been paid in full.

Valid Reason Required

You must provide a valid reason for your request.

Service Issues

Refunds will only be considered if you face genuine difficulties in the course due to Innodemy's service — for example, if the services provided are not as promised at the time of purchase.

Time Limit

Requests made after 7 days of the course start date will not be accepted under any circumstances.

Processing Time

Refund Processing Timeline

If your refund request meets all eligibility criteria and is approved after verification, the refund will be processed within 14–21 business days from the date of your application.

Important Notes

All refund requests are subject to verification and approval by our team.

Refunds will be processed to the original payment method used for the purchase.

Processing time may vary depending on your bank or payment provider.

For any questions regarding refunds, please contact us at innodemy360@gmail.com.

Need Help with Refunds?

If you have any questions about our refund policy or need assistance with a refund request, please don't hesitate to reach out to our support team.

innodemy360@gmail.com